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PRIVACY POLICY

Privacy Policy

Lakay Experiences (“Lakay Experiences,” “we,” “us,” or “our”) is strongly committed to protecting the privacy of visitors to: (i) our websites, including, without limitation, lakayworld.com, lakay.world (the “Websites”); and (ii) the information you provide us offline, including, without limitation, via phone and email. You can navigate our websites without giving us any personally identifying information. However, sometimes we need additional information about you to provide you with information or services you want to receive from us. We believe in transparency and provide this notice so you can understand our online information practices and the choices you can make about how your information is collected and used.

The Information We Collect

 

Personally identifiable information:

This information personally identifies one individual from another, such as names, email addresses, and other contact information. This is information you voluntarily provide, for example, when you sign up for a newsletter. We use this information to respond to user submissions and fulfill requests for further information about our services.

 

Aggregate user and tracking information:

We may also automatically collect some information about your visit using cookies, log analysis software, and other aggregate tracking technologies. If you wish, you may set your browser to refuse cookies. However, by refusing cookies, you may not be able to access some pages or use some of the features or functions of this site.

 

The aggregated information gives us insights into how our site visitors use our websites. This data is anonymous and does not contain any personally identifiable information. We use this information to ensure that our website, emails, and marketing efforts continue to appeal to our users.

 

Order Information:

When you place an Order, you must provide us with certain information about the products and services you want to purchase. Such information is collectively called “Order Information.” The Order Information is used to fulfill your Order.

 

Billing Information:

When you wish to purchase a product or service, you will be required to provide certain information in addition to the Personal Information and Order Information noted above. Such information may include a debit card number, credit card number, expiration date, billing address, activation codes, and similar information. Such information is collectively called “Billing Information.” Billing Information is collected and processed by our third-party payment processor. Therefore, we do not directly obtain or process any Billing Information.

 

How We Use Information

 

Lakay Experiences does not sell or disclose your personally identifiable information to third parties. Specifically, we may use the information you provide about yourself to fulfill requests for products, services, or information and to respond to your inquiries. We use your contact information to communicate with you about changes to the websites or to contact you about your account with us (if applicable).

 

We store the information you provide about yourself in a secure database to provide you with the information, products, and/or services you request. The information is stored for the lifetime of the database unless you request that it be removed. The information you provide us about yourself will be shared with Lakay Experiences employees and service providers only to the extent necessary to accommodate your request.

 

We use non-identifying and aggregate information about the use of our websites for administrative and analytical purposes, and to improve the content of the websites to better fit our audience.

 

To the extent required by law, we may disclose personally identifiable information to government authorities pursuant to a subpoena or other legal process, and we may also use or disclose your information as permitted by law to protect the rights or property of Lakay Experiences, the websites, and our users. We also may disclose such information in response to a law enforcement agency’s request, or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.

 

Security

Information security is important at Lakay Experiences. Standard physical, electronic, and procedural safeguards are maintained in an effort to protect personal information. We cannot guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us through electronic means. We ask that you do your part by maintaining your Internet and website passwords and access codes strictly confidential.

 

If you have any questions, comments, or concerns about our Privacy Policy or Terms of Use, or if you wish to correct your personally identifiable information, please contact us at info@lakay.world.

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